Shipping policy
Thank you for your interest in our digital print-on-demand products! Because our products are created and shipped by Printify, a third-party production and fulfillment service, the following shipping policy applies:
Production and Fulfillment:
* All products are printed on demand by Printify, our trusted production partner.
* Once you place an order on our Shopify store, the order is automatically sent to Printify for processing and printing.
* Printify's production time varies depending on the product and current order volume, but typically takes [10] to [30] business days.
Shipping Time:
* After production is complete, Printify ships the product directly to you.
* Shipping times vary depending on the shipping method selected at checkout and the destination address.
* Estimated shipping times provided at checkout are estimates only and are not guaranteed. Actual delivery times may vary.
* Typical shipping times are:
* Locally]: [10] to [30] business days
* International)]: [10] to [30] business days (If applicable)
Shipping Costs:
* Shipping costs are calculated at checkout and are based on:
* The product type and size
* The shipping destination
* The shipping method selected
NOTE
(We offer free shipping until futher notice)
Shipping Destinations:
* We ship worldwide
* If you are located outside of these areas, please contact us to inquire about shipping availability.
Order Tracking:
* Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
* You can track your order directly on Printify's tracking page: [Link to Printify's Tracking Page (if available)] or through the carrier's website using the provided tracking number.
Shipping Delays:
* While we strive to meet estimated shipping times, we are not responsible for shipping delays caused by Printify, the shipping carrier, customs, weather conditions, or other unforeseen circumstances.
* If your order is significantly delayed, please contact us, and we will do our best to assist you.
Customs and Import Fees (International Orders):
* For international orders, you are responsible for any customs duties, taxes, or import fees imposed by your country. These fees are not included in the product price or shipping cost.
Damaged or Lost Packages:
* If your package arrives damaged, please contact us immediately at[keshezanepromise@gmail.com] with photos of the damaged packaging and product. We will work with Printify to resolve the issue and ensure you receive a replacement.
* If your package is lost in transit, please contact us at [0614554510] after a reasonable period has passed (e.g., after the estimated delivery time has been exceeded). We will work with Printify and the shipping carrier to locate the package or issue a replacement.
Returns:
* Because our products are printed on demand, we typically do not accept returns or exchanges unless the item is defective or there is an error on our part. Please contact us
* If you have any questions regarding our shipping policy, please contact us at:
* [Your Email Address]
* [Your Phone Number (Optional)]